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~Hal Chufootexakol
Oct 24, 2013, 2:41 PM
2 Posts

Strange results when sending mail

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 1

Hi

We are testing Notes 9 and have seen some strange results when sending emails.  This doesn't happen all the time, just a few times a day.  There appears to be no specific reason to it.  Just wondering if anyone has any ideas.....

 

When a user sends email, they have experienced occasions where the recipient gets a 'new mail' notification but when they check their inbox nothing has arrived.  The sender has something in their Sent Items but it is a blank mail that is addressed to themself???

 

We are using Notes Client 9 but still using the Notes 8.5 backend/templates

 

Thanks

~Vanessa Xanrechekoden
Nov 11, 2013, 10:45 PM
3 Posts
example of error, plese

Can you upload a screenshoot?

Have you check mime configuration?

What saves at sent email?

 

Regards

 

Jose

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal